Twilio is a customer engagement platform used by hundreds of thousands of businesses and more than ten million developers worldwide to build unique, personalized experiences for their customers. Twilio is known for automating communication channels like voice, text, chat, video, and email through APIs, making it easy for every organization to build meaningful interactions with customers on the channels they prefer.
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Twilio Overview

An interconnected network of Twilio channels is categorized into five broadcasting classifications to help you recognize the significant differences that Twilio can create in your customer relationship management ventures. Keep reading to know more about every channel of Twilio and how C2M can incorporate it in your business processes. 

Integrate CMS with Business CRM
Set Up a Call Center CRM
Create Sender ID Management
Broadcasting Support Across Every Channel


Twilio Flex

is one of the most flexible cloud based contact center platforms with power of programmability and precise personalization for better customer support.

Twilio SendGrid

is an email marketing app with which you can create marketing campaigns, strategies, optimize email performance and engagement, promotional blasts, welcome emails, onboarding series etc.

Twilio FrontLine

is a programmable mobile-first application with customizable workflows that integrates with any CRM or customer database, and is available for both iOS and Android devices so that you can communicate with your prospects, on the fly!

Twilio Account Security

application is built to protect your users from new account frauds, account takeovers, and recovery costs with dependable account security APIs and multi-factor authorization protocols.

Twilio Segment

empowers you to unlock the potential of real-time customer data and deliver personalized communications with Twilio’s Customer Data Platform (CDP). You can personalize campaigns on every channel, deliver an unparalleled experience, and build a unified data pipeline.

Consult 2 Manage has a certified team of Twilio experts and developers to help your business take full benefit of it. We follow a thorough process from Discovery to Implementation to tailor solutions as per your need.

  • Discovery and understanding of your objectives that you plan to accomplish by integrating Twilio with your business.
  • Evaluation whether integrating Twilio addresses your business problems and enables you to achieve the desired objectives or not. In case it does not, we tailor a solution that best fits your business requirements. Otherwise, we proceed through the following stages.
  • Configuration of Twilio and its customization in line with your business requirements and workflows.
  • Validation of the solution to ensure it is deployed seamlessly.
  • Implementation of the solution such that your business is now powered with Twilio.

If you are interested in implementing Twilio, please contact us by filling out the form below and our team of experts will get in touch with you within 24 hours to help you get started. We can’t wait to help make your business growth inevitable!”

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